After fixing the previous issue with host headers and NTLM authentication, we discovered that we could only login to the site from the server itself. From every other machine we received the following error message when authenticating:
Authentication Failed.
at Microsoft.CommerceServer.Interop.Profiles.ProfileServiceClass.GetProfileByKey(String bstrKeyMemberName, Object sValue, String bstrType, Boolean bReturnError)
at Microsoft.CommerceServer.Runtime.Profiles.Profile..ctor(ProfileContext profileService, String keyName, String keyValue, String profileType)
After many hours of grueling troubleshooting and reloading the site from scratch, I came across the following Microsoft hotfix: http://support.microsoft.com/kb/975603
After applying the hotfix and following the directions in the “Situation 2” section, the site started allowing logins.
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Mike Shellenberger
With over 20 years of experience in implementing and supporting technical solutions, I am passionate about leveraging Microsoft technologies and devices to make a tangible impact on end users. My expertise spans a wide range of Microsoft products, including Windows clients, Intune, Microsoft 365, Windows 365, and Configuration Manager. I have a proven track record in designing, deploying, and managing complex IT infrastructures, ensuring seamless integration and optimal performance.
I am dedicated to the digital workspace technology community, where I actively contribute and continuously learn to stay at the forefront of industry advancements. My technical skills also encompass identity/authentication technologies, endpoint security, and cloud computing, enabling me to deliver comprehensive solutions that enhance user productivity and satisfaction.
Outside of my professional life, I am an avid homebrewer, amateur radio enthusiast, beekeeper and runner. I enjoy balancing my technical pursuits with these hobbies, which keep me grounded and inspired. I reside in the Lancaster, PA area with my wife and two kids, where we cherish our community and the opportunities it provides.
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